Returns_Policy
THIS IS JUST A PART OF
OUR TERMS OF USE.
PLEASE READ THE FULL TERMS & CONDITIONS BEFORE
PLACING AN ORDER.
2.6 RETURN POLICY (READ
CAREFULLY)
At denarbazar.com, we’re committed to you. We’re able to
offer you amazing discounts because we don’t house inventory after our sales
end, and therefore cannot process returns except in very limited circumstances.
The goods you order, are directly shipped from our China warehouse to your
doorstep and therefore cannot process returns except in very limited
circumstances.
Clothes, Shoes, Bags and Fashion Accessories,
following terms and conditions, apply:
1) Damaged product: Please
check while you receive the product from the courier company. If
it's damaged, kindly return it back to the delivery man immediately.
Accepting a damaged product will render the return policy ineffective.
2) Wrong delivery: The
product delivered, doesn't match with the order details. (e.g customer ordered
size 40 shoe, we sent size 42).
3) Incomplete Product: For
multiple items sometimes some suppliers in China delays the delivery. In that
case, we send you the goods which we already received in our Local
warehouse. So in this case, please wait another week, to receive other items.
You can also track your order from denarbazar.com/tracking
4) Exchanges. We
do not accept any Product Exchanges.
If your case should match any of the
above-mentioned categories, please take a few close-up photos of the
product, attach them to an email mentioning the issue along with your order ID
number and fill out the form here denarbazar.com/dispute.
Once you have submitted for a dispute, kindly allow our dedicated
disputes team to investigate the issue and they will get back to you within 2
to 5 working days with a resolution.
The return policy is
ineffective if:
1) More than 72 hours have passed from the time of receiving the
product (size issue only).
2) Product colour varies due to photography, lighting sources, or
your monitor setting.
3) Size difference within 1-4 CM due to measurement standards of
different manufacturers.
4) Not satisfied with the quality.
5) The product has been used.
All Electronic Item: You must collect
the electronic product by yourself in front of the delivery person. If it's
DEAD ON ARRIVAL/BROKEN/DAMAGED please return it immediately. Once a delivery
person leaves your house premises, you will not be eligible for a refund.
Note:
*Customers who confirm
that they have received their goods are confirming that their goods arrived in
good condition. Disputes will not be entertained after confirmation of order.
All returned Products must be unused (e.g., not worn, washed, damaged, or altered)
and returned in accordance with the instructions received from Denarbazar.com Dispute Team.
You are solely responsible for the cost of shipping the returned Product.
Unauthorised returns will not be refunded or credited to your account, and we
may handle or dispose of those products as we see fit in our sole discretion.
Any other item, except Shoes,
Bags, Clothes, Fashion Accessories and Electronics Item, you agree that you
understand what you are ordering. If the product is not damaged/faulty, a
return is not acceptable.